Field Service

Accelerate Productivity and Cash Flow with Field Service Mobile Solutions from Heartland

Field Service Mobility Solutions

Research shows high growth businesses are more aggressive in adopting advanced technologies… Resulting in more profitable and efficient operations.  Just buying advanced technologies does not assure higher profitability or more efficient operations.

Take the Heartland challenge and see if we can drive higher returns and extend the useful life of your Field Service technology investments.  Delivering superior service in a timely manner is the key to success for field-service operations. Our team ensure that everyone in your organization – from mobile workers to management – have the most accurate and timely information available to make more informed decisions, respond faster to customers and drive higher productivity from the field.

Our solutions free up mobile workers to do what they do best – service the customer.   For most companies there are excellent opportunities to leverage technology to improve operations in the following areas:

  • First Time Fix (FTF) and Mean Time to Repair (MTR)
  • Field personnel productivity
  • Increase service revenue in real time by identifying up-sell and cross-sell opportunities
  • Real time performance management
  • Increase service revenue Automatically bill
  • Improve collections by automatically capturing time spent, parts used, and closed orders on site to ensure more accurate and faster billing

Find out how Heartland Always On™ will ensure that your field technicians are always connected to people, content and applications that help them solve the problem right… the first time.

And, Heartand Evergreen™ can extend the useful life of your mobile assets by 50% to 200%, maximizing your return on investment in mobile technologies

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